Oh no! We are sorry to hear this has happened to you. While we do our best to prevent this from happening, damage can still occur during shipping.

Please email info@tcwhiskey.com with images of the damaged product and your address. We are happy to send you a replacement.

Due to the package containing alcohol, we cannot process any returns or exchanges at this time.

We will accept returns on retail and non-alcohol items within 30days of purchase. Buyer is responsible to pay for return shipping.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.

We release our Barrel Proof Peach every August and it will be available primarily in our tasting rooms, with a limited number available online.

Follow us on social media for the most up to date information on this release and others!

We release our Barrel Proof Cherry every June. While our 6yr is available online, our 10yr and 11yr versions of Barrel Proof Cherry are only available in our tasting rooms.

Follow us on social media for the most up to date information on this release and others!

This is called a "corked whiskey" and can occur because we use real cork for our stoppers. While rare, there is the risk of a bad cork creating a musty smell/taste.

Please reach out to us at info@tcwhiskey.com so that we can coordinate shipping for you to return the bottle to us. Once we receive the bottle of corked whiskey we are happy to send a replacement.

Absolutely! For groups larger than 10 guests, please reach out to tours@tcwhiskey.com along with the date and time you wish to visit.

While there are no guarantees, we will do our best to accommodate the request.

We have a 24hr reschedule and cancellation policy with a 100% refund. No-shows will not receive a refund.

Yes! We offer a discounted non-tasting ticket for those ages 18-20 or for adults 21+ who wish to tour but not participate in our tastings.

The ticket is $15. Please reach out to tours@tcwhiskey.com with the date and time of your desired tour slot, and payment will be collected upon arrival.

Since we offer several opportunities to tour throughout the week, we encourage you to find an additional tour slot with enough availability for your group.

However, we understand that many only have a few days due to travel. Please reach out to tours@tcwhiskey.com with your desired tour slot to inquire.

While it is not a guarantee, we will do our best to accommodate.

Tour dates and time slots are subject to change. The most up to date availability is the calendar on our booking page. Currently, we offer tour slots at the following days and times:

Mondays, Thursdays, and Fridays - 11am and 2pm.

Tuesdays and Wednesdays - 2pm.

Yes! We ask that you fill our the inquiry form on the events page of our website or email events@tcwhiskey.com to connect with our team!

The best place for the most up to date information on upcoming music and events at our tasting rooms is to follow our Facebook page or our Instagram account.

We recommend following the Stillhouse or Outpost accounts based on the tasting room closest to you.

Yes! We host live music on Friday and Saturday evenings. Check out our social media for the most up to date information about our musicians!

We offer small plates from Natural Northern Foods (hummus, cheese spreads, chips and salsa, etc.). However, guests are welcome to bring food from anywhere they would like. Some guests even have food delivered to our location!

Dogs are allowed on our patio! You are welcome to bring them inside to place your drink order but - as much as we love our furry guests - they must enjoy their puptail outside.

Yes! As long as they are accompanied by an adult. We even have kid-friendly drinks on our menu!

You can find live bands on our patio most Friday and Saturday evenings. Check out our Facebook page for upcoming events!